The Mercedes A Class is an extremely popular option for leasing customers. Yvonne took delivery of her's earlier this year and she was over the moon!
Conor completing a customer hand over with Yvonne.Yvonne and her daughter contacted Pendle Lease at the start of April this year with a challenge: to lease a brand new Mercedes A Class within a set monthly budget. Oh, and they needed it by the end of April!
Conor, one of our Sales Apprentices, took the challenge on. He knew it wasn't going to be easy, but what is?!
Pendle Lease have access to many of the major leasing finance funders, so we were confident that pricing would not be an issue. The hard part would not only be finding the exact car and spec that the customer wanted, but also finding it within the tight time scale. The customer was in the process of returning their current car and being without a car was a complete No No. So, Conor set about searching nationwide stock to find the car: a black Mercedes A180d AMG Line Auto.
The Mercedes A Class is an extremely popular model for leasing customers. Since its revamp at the end of 2018, it has literally flew out. With its futuristic interior dash and speedometer, coupled with a plush leather/alcantara (on AMG Line models) it just boosts luxury. Its popularity, though, was what made this requirement so challenging.
Within a day, Conor had located a Special Offer through one of our finance funders. Having access to the array of funders means Pendle Lease have the best chance of sourcing very competitive deals. We have new leasing Special Offers coming on all of the time, so be sure to head over and check them out to find a lease deal that is perfect for you!
By locating the Special Offer, Conor was able to not only get to the monthly budget that the customer had set... but BEAT it! Of course, the customer was extremely happy with this and keen to proceed. Conor located a vehicle for her too, which was waiting at UK port. Time to customer: 2-3 weeks. JUST IN TIME!
With some hard work and determination, Pendle Lease were able to arrange delivery the day before the customer's current car was due to go back. Conor headed down to the customer on the day to ensure everything went smoothly and to answer any extras questions that the customer may have had. He took the time to go through the ins and outs of the new Mercedes, and even assisted the customer in pairing the Bluetooth for their phone. It is the little things in leasing with Pendle Lease that go a long way.
So:
Perfect Pricing + Perfect Timing + Excellent Customer Service = ONE VERY HAPPY CUSTOMER!!!
It is safe to say that the customer has already said that they will be using Pendle Lease to lease their next car.
Pendle Lease want to feature YOU! Why not check out the offers across our site for both personal leasing and business leasing and get in touch.
But for now, happy driving to Yvonne, your Mercedes A Class looks fantastic!
